Please read this document carefully before using the won88 platform. By registering or using any of our services, you agree to be bound by all terms and conditions stated herein.
Key things you need to know before using the won88 platform
Only Malaysian citizens or residents aged 18 and above are eligible to register and use the won88 platform. Only one account is permitted per individual.
All bonuses are subject to clearly stated wagering requirements. Bonuses cannot be withdrawn directly without meeting the specified conditions.
All deposits are instant. Withdrawals are processed within 15–30 minutes upon completion of verification. Players must fulfil KYC requirements before their first withdrawal is approved.
Players are fully responsible for the security of their account password. won88 will never request your password through any communication channel.
Fraud, multi-accounting, bonus abuse, money laundering, and any illegal activity are strictly prohibited and may result in account closure.
Won88 is committed to responsible gaming. Control tools such as deposit limits, loss limits, and self-exclusion are available to all members through their account settings.
Important: This document constitutes a legally binding agreement between you (the user) and won88. By registering an account or using any won88 service, you confirm that you have read, understood, and agreed to all terms stated herein.
Welcome to won88, an online casino and betting platform operating under a valid and recognised international gaming licence. These Terms and Conditions ("Agreement") govern your use of the won88.plus website and all related services, including the mobile app, online games, and customer support services.
This agreement takes effect as soon as you click the "Register" button, complete the account registration process, or use any part of the won88 platform. If you do not agree with any part of these terms, please cease using the platform immediately.
Won88 reserves the right to update or amend these Terms and Conditions at any time without prior notice. It is your responsibility to review this document periodically to ensure you are always aware of the current terms in effect.
These Terms and Conditions are written in Bahasa Melayu as the primary language. In the event of any confusion or conflict in translation, the Bahasa Melayu version shall prevail and supersede all other versions.
To register and use the won88 platform, you must meet all of the following requirements:
Each individual is only permitted to own one (1) active account on the won88 platform. Registering multiple accounts using the same name, identification number, phone number, email, or payment method is strictly prohibited and may result in all associated accounts being suspended or permanently closed without a refund.
You are required to provide truthful, accurate, current, and complete information during the registration process. won88 reserves the right to request identity verification documents (KYC) at any time, particularly before processing your first withdrawal. Documents that may be required include:
You are solely responsible for maintaining the confidentiality of your account password. won88 shall not be liable for any losses arising from unauthorised third-party access to your account. Please contact our customer support immediately if you suspect your account has been accessed without your authorisation.
Won88 supports a wide range of deposit methods suited for users in Malaysia, including DuitNow, interbank transfers (Maybank, CIMB, Public Bank, RHB, Hong Leong, and others), and local e-wallets such as Touch 'n Go eWallet. All deposits are processed instantly and credited to your account within minutes.
| Method | Minimum Deposit | Processing Time | Fees |
|---|---|---|---|
| DuitNow / Bank Transfer | RM 10 | Instant | None |
| Touch 'n Go eWallet | RM 10 | Instant | None |
| Other E-Wallets | RM 20 | Instant | None |
Fund withdrawals are processed within 15 to 30 minutes once the application has been approved. To request a withdrawal, your account must meet the following requirements:
The minimum withdrawal limit is RM 30 per transaction. The maximum daily withdrawal limit depends on your account level and VIP status. VIP players enjoy higher daily withdrawal limits compared to standard players.
Won88 reserves the right to request additional documentation for any withdrawal exceeding a certain amount, as part of our compliance and anti-money laundering (AML) procedures.
All bonuses and promotions offered by won88 are subject to specific wagering requirements. A wagering requirement refers to the total amount you must wager before bonus funds (or winnings derived from a bonus) can be withdrawn. The wagering requirement for each bonus is clearly stated on the relevant promotions page.
Eligible players may join the won88 VIP loyalty program, which offers a range of additional benefits including higher withdrawal limits, exclusive bonuses, personalised cashback, and a dedicated account manager. Participation in the VIP program is at the sole discretion of won88.
Important Note: won88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Any decisions regarding bonuses and promotions made by the won88 management team are final.
All games on the won88 platform use Random Number Generator (RNG) technology that has been independently audited by international bodies to ensure complete fairness. The RTP (Return to Player) value for each game is available within the respective game information.
The results of all games are final and cannot be disputed once a round or gaming session has concluded, unless there is clear evidence of a technical failure that affected the outcome. In the event of a technical failure during gameplay, all affected bets will be voided and funds returned to the player's account.
Won88 shall not be liable for any losses incurred as a result of the player's internet connection interruption, player hardware or software failure, or circumstances beyond won88's control (force majeure). However, if the failure occurs on won88's end, all affected wagering funds will be fully refunded.
The use of any bot software, automation, scripts, or third-party tools designed to gain an unfair advantage in games is strictly prohibited. won88 employs advanced detection technology to identify suspicious betting patterns and reserves the right to take action against accounts proven to use such methods.
The following activities are strictly prohibited on the won88 platform and may result in permanent account closure, balance forfeiture, and legal action where applicable:
Prohibited Account Activities
Prohibited Financial Activities
Won88 cooperates fully with the relevant authorities in any investigation involving illegal activity. All transaction records and user data are securely stored and may be disclosed to authorities upon court order.
You may close your won88 account at any time by contacting our customer support team via Live Chat or email. Before the closure is processed, any eligible balance will be returned to you via your original payment method, subject to applicable withdrawal conditions.
Won88 reserves the right to suspend or close any account at any time, with or without prior notice, if:
Accounts that show no login activity or transactions for 12 consecutive months will be classified as an inactive account. A monthly administrative fee of RM 5 will be charged until the balance reaches zero or the player reactivates their account.
Won88 provides the gaming platform on an "as-is" basis and makes no guarantee that the platform will always be free from technical errors, service interruptions, or data inaccuracies. To the extent permitted by applicable law:
The above responsible limit restrictions do not affect user rights protected under applicable Malaysian consumer law.
Won88 takes the protection of your personal data seriously. All information you provide during registration and use of the platform is collected, stored, and processed in accordance with our Privacy Policy, in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
By using the won88 platform, you agree that won88 may use your data for the following purposes:
For more information on how we handle your personal data, please refer to Privacy Policy in full.
Won88 is deeply committed to responsible gaming practices. We believe that wagering should remain an enjoyable form of entertainment and should never become a source of financial stress or personal hardship.
All won88 players can access the following control tools via their account settings:
Won88 strictly prohibits users under the age of 18 from using this platform. If you are a parent or guardian, please ensure that children under your care do not have access to your won88 account. Parental control software is recommended for use on shared devices.
Further information and assistance on responsible gaming can be found on the Responsible Gaming of ours.
If you or someone you know is experiencing gambling-related issues, please contact our support team or reach out to a relevant assistance agency. Help is available and you do not have to face this alone.
Won88 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon being posted on the platform. Continued use of the platform following any amendment constitutes acceptance of the updated terms.
These Terms and Conditions are governed and interpreted in accordance with the laws applicable under the jurisdiction of the international gaming licence held by won88. Any disputes arising shall be resolved through binding arbitration.
Should any provision of these Terms and Conditions be found invalid, unenforceable, or inoperative by any competent court or tribunal, that provision shall be deemed severed from the remainder of the Terms and Conditions, while the remaining provisions shall continue in full force and effect.
If you have any questions, concerns, or complaints regarding these Terms and Conditions or the general use of the won88 platform, our team is available to assist you 24 hours a day, 7 days a week.
Live Chat
Available 24/7 directly on the won88 platform. The fastest way to get immediate assistance.
Support Email
[email protected] — Response within 2 hours during standard operating hours.
You can also visit the FAQ for answers to the most frequently asked questions by players.